Customer service is an integral part of any business’ operations. Answering complaints, fielding questions and providing feedback can make or break your reputation. And Twitter offers a prime two-way communication channel for any business, whether bootstrapping or budgeting billions.
This infographic from ZenDesk explores how companies use Twitter for customer service – and how their customers [...]
http://find-best.biz/2012/08/27/how-do-brands-do-customer-service-on-twitter-infographic/ [tags ]
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