Even though we know that many customers reach out to brands via social media channels like Twitter and Facebook, many brands blatantly ignore these customers for some ill-advised reason. And if you’ve spent any amount of time online, you’ve probably also seen brands that do something even worse – respond rudely or act like the [...]
http://video-news.find-best.biz/2012/05/31/if-customers-cant-find-you-online-will-they-find-your-competitor-instead/
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