Cast your mind back, oh, five or ten years, to the days before social media had evolved into the behemoth we know and (mostly) love today.
Back then – in days of yore, as I like to call it – if you wanted online customer support from a brand you had to visit their website, find [...]
http://find-best.biz/2012/08/30/twitter-and-facebook-vs-branded-communities-which-is-better-for-customer-support-infographic/ [tags ]
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